Our Policy

By using our website and services, you agree to our Terms & Conditions, which outline important information about purchases, refunds, privacy, and product use. We encourage you to review them to understand your rights and responsibilities. Please read the full Terms & Conditions here.

Before your first session, we require all clients to complete our intake form a minimum of 24 hours before. This helps us understand your needs and ensure a personalized and supportive experience. Please fill out the form before your appointment. You can complete the form here.

Your privacy is our priority. We only share information with your explicit consent or when legally required. If you need to provide consent for information to be shared with another professional or service, please review our consent for information sharing policy, and complete our consent form here.

To secure your appointment, all bookings must be made in advance at a minimum of 24 hours. Payment is required at the time of booking unless otherwise arranged. You can read the booking and payment policy here.

We understand that plans change. If you need to reschedule or cancel your appointment, please provide at least 48 hours’ notice to avoid a cancellation fee. Late cancellations or missed appointments will not receive a refund. Please read our cancellation policy here.